Click HERE to view our refund policy.
RELOAD FEE : If the 20-hour pre-license course has not been completed or accessed within six months of ordering, a $75 fee will be charged to reload the course and National test prep back into your account.
TEST PREP : If you do not access or start the course you may receive a full refund within 24 hours of purchase or a partial refund of 75% within 30 days of purchase. If the test prep has been started within our system, no refund will be given.
* IMPORTANT NOTE : If the course has been submitted for credit to the NMLS or has expired under the current calendar year, Mortgage Educators and Compliance will not pay or reimburse you for any fees or fines levied by the NMLS, state regulator agency, or personal company. It is the user's responsibility to ensure each course is completed in time for renewal, as well as to notify Mortgage Educators and Compliance of any unaccounted for (but completed) credit hours with the NMLS.
Questions? Feel free to email us at support@mortgageeducators.com or give us a call during our business hours at 877-403-1428.
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